Terms and Conditions

Terms governing the use of the website and all materials and information on this website

Terms and Conditions – Qiventra Car Rental

Last Updated: December 2024

1. Website Usage Agreement

By accessing and using the Qiventra website, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website.

2. Service Description

Qiventra Car Rental provides vehicle rental services including but not limited to:

  • Economy cars for city driving
  • Compact cars for everyday use
  • SUVs and crossovers for family trips
  • Luxury and premium vehicles
  • Vans and minibuses for groups
  • Additional services (GPS, insurance, etc.)

3. Booking and Payment

All vehicle rentals must be booked in advance through our website or by contacting us directly. Payment is required at the time of booking unless otherwise arranged. Prices are in PLN and include basic insurance coverage.

  • Economy Cars: 150-2,800 PLN
  • Compact Cars: 180-3,200 PLN
  • SUVs & Crossovers: 250-4,200 PLN
  • Luxury & Premium: 400-7,500 PLN
  • Vans & Minibuses: 320-5,600 PLN
  • Additional Services: 20-100 PLN

4. Driver Requirements

To rent a vehicle from Qiventra, drivers must:

  • Be at least 21 years old (25 for luxury vehicles)
  • Hold a valid driver's license for at least 2 years
  • Provide valid identification and proof of address
  • Have a valid credit card for security deposit
  • Meet our insurance requirements

5. Rental Agreement

All rentals are subject to a signed rental agreement that includes:

  • Rental period and return date
  • Vehicle condition and mileage limits
  • Insurance coverage and deductibles
  • Fuel policy and refueling requirements
  • Prohibited uses and restrictions
  • Late return fees and penalties

6. Customer Responsibilities

Renters are responsible for:

  • Returning the vehicle on time and in good condition
  • Following all traffic laws and regulations
  • Not allowing unauthorized drivers to operate the vehicle
  • Reporting any accidents or damage immediately
  • Maintaining appropriate fuel levels
  • Paying all fees and charges as agreed

7. Our Responsibilities

Qiventra Car Rental commits to:

  • Providing clean, safe, and well-maintained vehicles
  • Offering comprehensive insurance coverage
  • Providing 24/7 roadside assistance
  • Maintaining transparent pricing with no hidden fees
  • Offering professional customer service and support

8. Insurance and Liability

All rentals include basic insurance coverage. Additional insurance options are available for purchase. Renters are responsible for any damage not covered by insurance, including deductibles and excess charges. We maintain comprehensive insurance coverage and follow strict safety procedures.

9. Website Content

All content on this website, including text, images, and logos, is the property of Qiventra and is protected by copyright laws. Users may not reproduce or distribute any content without written permission.

10. Privacy Policy

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

11. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the modified terms.

12. Contact Information

For questions about these terms or our services, please contact us:

  • Address: ul. Jana Pawła II 27, 00-867 Warszawa, Poland
  • Phone: +48 22 104 55 63
  • Email: contact@qiventra.pl
  • Website: www.qiventra.pl