Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information we collect automatically when you use our website or services.

Personal Information You Provide

• Name and contact information (email, phone number, address)
• Driver's license and identification information
• Vehicle rental preferences and booking information
• Payment and billing information
• Information you provide when contacting us
• Any other information you choose to provide

Information We Collect Automatically

• Website usage data and analytics
• Device information and IP address
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to provide and improve our car rental services:

• Process vehicle rental bookings and reservations
• Verify driver eligibility and manage rental agreements
• Process payments and manage billing
• Respond to your inquiries and requests
• Provide customer support and assistance
• Send you booking confirmations and updates
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With our staff to provide car rental services
• With insurance providers for rental coverage
• With service providers who help us operate our business
• When required by law or legal process
• To protect our rights and safety
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data
• Regular security assessments
• Limited access to personal information
• Secure data storage and transmission
• Background checks for all staff members

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Object to certain processing
• Withdraw consent where applicable
• Request data portability

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies for website functionality
• Analytics cookies to understand usage
• Preference cookies to remember your settings
• You can control cookie settings in your browser

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our car rental services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Address: ul. Jana Pawła II 27, 00-867 Warszawa, Poland
• Phone: +48 22 104 55 63
• Email: contact@qiventra.pl
• Website: www.qiventra.pl